ashcroftpharmacy.co.uk

4.7
4.7 Based on 61 reviews

...

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Average Rating

4.7

/
5

61 Reviews

5 Star
88%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
5%

All Reviews

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Review Time

Julie Wright
The consultation is quick and straightforward with additional advice and guidance at hand if needed.

The consultation is quick and straightforward with additional advice and guidance at hand if needed. The service for delivery is quick. Received injections within 48 hours. Very reasonable costs with additional discounts. They really do look after you. Highly recommend ordering from Ashcroft Pharmacy

5
Date of experience: Feb 21, 2026
Diana
A very thorough and helpful enquiry into my health before prescribing. Oodles of helpful advice and

A very thorough and helpful enquiry into my health before prescribing. Oodles of helpful advice and information. Quick replies to messages. Friendly and helpful staff. I cannot fault the service. Would highly recommend.

5
Date of experience: Feb 06, 2026
Dick Parker
Great Experience with Quick Delivery

I was searching to purchase more of the medication and always review Trustpilot feedback beforehand. The service provided was excellent, with a rapid turnaround from assessment to delivery in about 48 hours. I also received a phone call from the pharmacy, which I appreciated. I would definitely use this service again in the future.

5
Date of experience: Jan 14, 2026
Liza Harris
Helpful clinicians, but the monthly form needs improvement

The clinicians are very attentive and supportive, but the monthly form requires a thorough redesign. There's excessive repetition and no option to save progress, so if you need to switch tabs on your phone for details, it can refresh, causing you to lose all your input and start over. I often find myself needing to attempt it three times.

3
Date of experience: Jan 14, 2026
Hope Walker
Streamlined ordering and improved security

The ordering process has been simplified and is now easier to navigate. Additionally, security measures have been enhanced, which is a definite improvement. Delivery was prompt and efficient, and communication regarding shipping has also improved.

5
Date of experience: Jan 11, 2026
MW91
Excellent pharmacy, quick and friendly service

Very satisfied with the service from the pharmacy. My requests have been approved quickly and shipped as agreed. The staff members I've interacted with have been friendly and polite, and the prices are very competitive.

5
Date of experience: Jan 11, 2026
Jedediah Turner
Charged for next day delivery but had to pick up

They charged £6.99 for next day delivery, yet I had to arrange to pick up the parcel myself.

1
Date of experience: Jan 08, 2026
Stephanie P.
Order not received

The order has not arrived. It was supposed to be delivered yesterday, and there is no tracking information available.

1
Date of experience: Jan 08, 2026
Deborah
⭐️⭐️⭐️⭐️⭐️ Outstanding service!

⭐️⭐️⭐️⭐️⭐️ Outstanding service! I am very pleased with my experience with the company. The ordering process was straightforward, communication was clear, and delivery was prompt. My item arrived well-packaged and exactly as described. Thank you for the excellent service — highly recommended!

5
Date of experience: Jan 08, 2026
CS16
Smooth ordering experience despite some website issues

Smooth ordering experience despite some repetitive UX issues on the site. The positives: super quick service, great pricing, efficient delivery, and a responsive helpline. The downside: the website needs an upgrade for better functionality, especially for re-ordering. Suggested improvement: quarterly ordering with set prices and metric reviews. Overall, a very professional online service with no hassles.

5
Date of experience: Jan 08, 2026

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