Wish I had researched this company before I bought from them via a Pinterest ad - looks like others have had the issues with quality and misleading photos. Item received was NOT what was shown on the website- ordered a dressy knit sweater on sale for $59.95 and instead received a cheap, velour-like sweatshirt that looked worn, color faded in several spots and no tags.When I emailed about a refund (included photos of the website and what I received, which was obviously not the same) was sent a basic reply with no mention of the discrepancy: We’re very sorry to hear that you’re not happy with your order. If you’d like to make a return, it would need to be sent back to our supplier’s warehouse in Asia. Please note that the shipping costs for this are at your expense, and once received, a $20 restocking fee will also be deducted from the refund amount. The return process can sometimes take quite a bit of time, and because it goes through international shipping and customs clearance, there is also a risk of delays along the way — so we just want you to be fully aware before deciding.Note: I received an immediate response when I sent the initial request (guessing it was AI) but when I replied and asked why I should pay return shipping/restocking fees since they misrepresented the item, received no response. Am guessing their model is to charge $59.95 and assume most customers will not want to pay return shipping to China and restocking fees. Sharing so others don’t waste their money!
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