Placed an order for a bag last night but then found out my daughter had already ordered the bag for my birthday. I reached out to Ashley Stewart right away within 30-45 minutes of ordering requesting that my order be canceled or switched to one of the other bags with a different design so I don't have two of the same bag. Mind you the bags are the same but different design and cost the same amount. I was told that the order could not be canceled but when I get my bag I can send it back and exchange with the Tribal bag. Now what sense does that make when that bag can just be sent. It's not like the order was shipped. I find this to be bad customer service when an item can't be canceled that has not even shipped. I've ordered from many online sites over the years and there is always an option to cancel if done within a certain amount of time. I'm very disappointed right now.
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Dedicated to women who love their curves
Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the country, one of the most socially engaged online communities, and a leading eCommerce business, Ashley Stewart is your neighborhood brand gone global!See more
