I am a new customer that forgot to pay my bill and they refused to waive the late fee. They can waive 15. Unacceptable to me. The agent told me I was paperless. She said she could take my payment and won't charge me to take it. Smh! Ok let's make the payment so I will have a zero balance and no more late fees. Gave my cc, she said it declined. It's a Visa, correct. No ma'am. So have it again. Still declined. What reason is it giving you, no reason you need to call your bank. No I don't because I have money in my account. Online Payment isn't user friendly. I hate I got this card!!!!!!! Cost me more than it's worth! I just called back and got a different rep and gave her my exact card information and what do you know...it went thru just fine!! I hate their customer service. Customers are the reason you have a job....please train your people. I did speak with the manager but that was to vent because I am beyond Irate!! I don't feel like that will go anywhere. Just glad to have paid you all so I won't have to deal with you all!!! Omg i wish I could have given no stars!!!
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Dedicated to women who love their curves
Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the country, one of the most socially engaged online communities, and a leading eCommerce business, Ashley Stewart is your neighborhood brand gone global!See more
