Horrible customer servicePlaced an online order on 9/1/19. Called customer service on 9/14/19 and told the rep I was calling to check on my order. Order number and mailing/billing address etc were given. Rep pulled up the information and stated that she had to place me on hold to do more investigating After holding for 22 minutes, the Rep said that the package didn’t have any tracking information so there was nothing she could do about the order. She offered to put the money back on my card and stated that it would take 5-7 business days for it to show. I told the rep that I was still wanting the items but most were on sale at the time of purchase. I asked if I could get my new order for the price of my previous order.. The rep told me NO, I would have to get them for whatever the price is today. She then said that she have no way of changing the prices. I told her that other stores would at least send an email offering some money/percentage off on the next purchase. She said we don’t have discount cards. With all that being said. Ashley Stewart did nothing to rectify the problem. I will not be ordering from here again.
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Dedicated to women who love their curves
Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the country, one of the most socially engaged online communities, and a leading eCommerce business, Ashley Stewart is your neighborhood brand gone global!See more
