ashleystewart.com

1.7
1.7 Based on 313 reviews

Dedicated to women who love their curves Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Felicity Long
No longer an Ashley Stewart fan

I use to love Ashley Stewart. I don't know WTH has happened to AS but the quality of clothes and customer service is crap. I looked up who owns it and the CEO is James Rhee, an Asian-American man of Korean descent. He took over in 2013 and saved AS from bankruptcy. That is great, but what has happened recently? The style and quality of clothes use to be good. I call customer service because I'm charged for a dress that was not received in the order. Having trouble getting it removed. Probably because the people in customer service, we can barely understand each other. I tried to pay my balance but it's telling me my balance is $0 but yet finance charges and late fees steady accumulate. Call back in 48 hours they say and you can make the minimum payment. smdh I'm going to the actual store in 48 hours, pay the statement balance and close my daggone account! Don't play with my money!! Almost make me feel like this was on purpose. If I didn't look further into it my balance would have continued to increase.

1
Date of experience: Jun 25, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Dedicated to women who love their curves

    Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the country, one of the most socially engaged online communities, and a leading eCommerce business, Ashley Stewart is your neighborhood brand gone global!See more

  • email customerfeedback@ashleystewart.com
  • call 8443274539
  • language https://www.ashleystewart.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More