I'm not shocked to see this rating. I was going to post my experience and found that other people have also endured nightmares brought on by this company. My experience is simple. I purchased something for my aunt for Christmas. She specifically asked for some items from Ashley Stewart. I placed the order 11/21 for her Christmas gift. Christmas is 12/25 according to customer service, I would have had to return the items by 12/21 which is clearly before Christmas. They didn't offer a store credit, exchange, or anything. I would have gotten my aunt something else because the items didn't fit. Just sorry we have policies. This is NOT how a company that wants to provide good customer care/service treats their customers. Especially during the holiday. I would advise everyone to tell their friends and anyone you encounter that mentions a desire to order from them to NOT! also there is a reddit forum where people also reviewed this company poorly. I legit have never experienced this during the holidays. Fortunately for me. I don't shop here normally so not coming back will be easy!
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Dedicated to women who love their curves
Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the country, one of the most socially engaged online communities, and a leading eCommerce business, Ashley Stewart is your neighborhood brand gone global!See more
