Order (ASH-8093769) placed a month and a half ago. Payment was taken within a few days, but no plants have been delivered.The plants were advertised as “in stock” at the time of purchase, yet shortly afterwards they were no longer listed as in stock. Despite three emails, all responses appear to be automated, simply stating there is no ETA and no information on when delivery might happen.It’s unclear why payment is taken immediately if there is no confirmed stock or delivery timeframe. Very disappointing experience and poor transparency.Hope this will help resolve the issue fast so the feedback to turn from red to green.
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Ashridge Nurseries is an online garden centre trusted by over 100,000 UK British gardeners
