ashridgevehicles.co.uk

3.6
3.6 Based on 13 reviews

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EastSide317
Mis-sold insurance, sold car with pre-existing issues, avoided paying for repair

Bought a RangeRover classic model (topend) in August 2024, I reported a series of issues within a month on email to Ashridge however the email went unanswered. The car developed a fault soon and had to take it to a 4x4 repairer. Before towing it away into the repairshop, called Ashridge several times however they did not bother but to point me to RAC insurance that they had mis-sold to us saying it is a "One stop" insurance for all electrical amd mechanical failures for full peace of mind, we were told we dint have to pay anything however later realised that RAC only paid £55 incluidng VAT per hour for labour while generally Rangerover labour costs can range from £150-£250 per hour. Complete rip off. The dealership that repaired our vehicle finally pointed to the same issues which was originally reported within the month of buying this vehicle on email but the email was never repondeded to. Upon contacting Ashridge, they did nothing but to give lame excuses. They did not honour to pay for the repairs that was carried out while the repairshop strongly suggested that we claim this money back from Ashridge as they were pre-existing when vehicle was sold. Such a shame for mis-selling repair insurance policies and selling a car which had pre-existing issues and they simply thought whoever will purchase the car shall go to insurer and have it payed for. Wil never buy again from this dealer. Have complete email evidences.

1
Date of experience: Nov 15, 2024

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