We are a couple in our 60s and Vietnam has always been on our bucket list. Knowing very little about how, and where to travel, we researched many travel agencies to help us plan our trip of a lifetime. We settled on Asia Pioneer Travel. And more specifically, Rachel of Asia Pioneer.We provided Rachel with ideas as to where we would like to travel and she put together an unbelievable in-depth itinerary. Some of the regions we did want to see were unfortunately inundated with heavy rainfall. No Robles though. We contacted Rachel and she went to work (in record time I might add), and with our input, she provided great alternatives.In all, we changed our itinerary 3-4 times. The changes were mostly the result of talking with other travellers visiting areas that peaked our interest. For example, we asked Rachel to book us a two day (one night) cruise in Lan Ha Bay. Once on the cruise, we realized that two days were not nearly enough to take in the absolute beauty of the region. One quick message to Rachel via WhatsApp and within literally an hour, she was able to cancel some of our itinerary (hotels, drivers), and secured another night on the cruise ship.Rachel’s English speaking g and communication skills are impeccable. In addition, she would always be available at any ti e of the day via WhatsApp (phone or text).Meeting up with Rachel in Hanoi was the “icing on the cake”! She is truly genuine and it is very evident to see that she only wants the best for her clients. Each and every time we changed our itinerary, Rachel would provide an incredible and thorough updated schedule. Our tour also included private drivers to bring us to different venues and regions.In my honest opinion, we could not have experienced such a wonderful tour without the help of Rachel of Asia Pioneer. She did it all for us, from booking and canceling planes and hotels at our request, to site seeing, cruises, recommended dinners, etc. All very favourable, and surprisingly at very little cost.Thank you Rachel for making our dreams come true.We will return to Vietnam and Rachel will be our first point of contact once again.Til next time Vietnam.
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Established in 2009, Asia Pioneer Travel has become a leading travel company focusing on private tours to high-end customers in Asia. We listen carefully to our customers to craft a unique holiday filled with fun and exciting experiences, an adventure that they would talk about for years to come!
For 14 years, Asia Pioneer Travel has proudly created hundreds of tours and served more than 100,000 customers from around the globe. In 2013, we were honored to receive our first 1st Certificate of Excellence from Trip Advisor.
We have done our best to serve clients, always seeking new ways to make each holiday a one-of-a-kind journey, and have continued to receive the Certificates of Excellence for consecutive years. Asia Pioneer Travel has been awarded 15 certificates from reliable organizations in the tourism industry for our professional service and pioneering products.See more