Review Time
From the start, Winston of Asia Pioneer Travel was very helpful, knowledgeable,patient and went above and beyond what he promised and what we expected. He designed the travel plan per our requirements, time and needs, Winston was always available through Whatsapp or was just a phone call away.
The trip started from Hanoi, which included a chauffeured car AND an English speaking guide. The hotels booked were elegant and exquisite with exceptional staff and service. The details to which APT paid attention to, when it came to selecting the hotels was awesome.
At the middle of the trip, Vietnam was hit by a Typhoon and overnight, Winston changed our travel plan to a different direction of the country and we did not miss anything. He paid attention to our safety, and replanned our trip on a short notice, away from the Typhoon.
The English speaking guide, Jackie was great, full of historical facts and was flexible, adjusting the day plans to our wants and needs. He always told us to tell him if we wanted to do something that he did not let us know in the beginning of the day so that he can adjust the day plan. That was very nice of him.
Winston did not just plan the trip but also came to the hotel to check on us and inquire about the trip, We ended up having a nice chat for a longer time than expected.
We did a two week trip to Vietnam for our 25th wedding anniversary and we both can honestly say that we would not have changed a thing. Asia Pioneer Travel planned everything so perfectly, exactly to our wishes and what we discussed. This made us feel very heard, and they truly took everything into account that we mentioned. It was incredible. This was one of the best trips we have ever taken. Everything was so well organized, everyone was so knowledgeable and kind, all the accommodations were top rate with amazing customer service, the food was wonderful, the tours and excursions gave us a wonderful glimpse into the beautiful country, and we met so many wonderful people along the way. We had a driver and tour guide for all the activities and it made everything very relaxing. Having everything planned out made the whole trip so enjoyable and stress-free. We definitely hope to plan another trip through Asia Pioneer Travel again in the future, and highly recommend this company!
We were able to design our tour around our interests. It was worry free with airport pick up and drop off and with guides at each destination. Emmy also was available throughout our trip for any questions and concerns. We were well looked after.
Amazing experience with Asia Pioneer tour agency for the honeymoon trip planned for us. From beginning to the end we felt very pleased with the service and travel itinerary provided. Elly- our travel agent who tailored our tour as per the request and met us on one of the days and was lovely to receive kind gesture from her. All the stays were exceptional and the guides provided were friendly and knowledgeable. Considering the honeymoon trip and covering 4 locations within 7days it was very well planned and also flexible after the trip began. I have recommended my friends and family if they plan to travel in any Asian countries that they can cater to.
We are just back from a 22 day trip to VietnamStarting in Hanoi and going on to Ninh Binh, Mai Chau, LAN Ha Bay, Hue, Hoi An, Tra Nhang , the Mekong delta and Ho Chi Minh City.Emmy at Asia Pioneer organised all the logistics from arrival airport to departing airport A combination of cars, hotels, trains, internal flights and a cruise.The standard of the cars, hotels, drivers and guides in the various places visited was top class and everything went seamlessly.There was constant communication by WhatsApp from both Emmy and the guides.We changed the itinerary a few times during the trip and these changes were handled flawlessly.I would have no hesitation in recommending Asia Pioneer to any traveller looking for an easy visit to Vietnam or elsewhere in South East Asia.On the trip itself we found Vietnam to be charming with great food and sights all over the country.
Our experience with Rachel and Asia Pioneer Travel was fantastic! We were completely thrilled with the thoughtful, detailed and thorough planning and the fact that Rachel kept in touch with us every step of the way and was 100% on top of every wish and request we made along the way. She is simply the best. Our 21 day trip started in Ho Chi Minh City, then took us up the Mekong Delta into Cambodia. From there we travelled to Hanoi, HaLong Bay and back to Hanoi. Every driver was courteous and on time, every tour guide was knowledgeable and helpful and every vehicle was roomy, clean and comfortable. We particularly loved the boutique hotel - the Allure - in Hanoi, the pho lunch and the multi-course Vietnamese dinner; great choices that gave us a true appreciation for the vibrancy and cool vibe of Hanoi's Old Quarter. The excursions were the perfect length of time to experience them while allowing time to relax afterward. Our favorite part of our trip for relaxing was the Stellar of the Seas cruise Rachel booked for us. We were so impressed with the quality of the ship, the accommodations, the food and the staff, not to mention the incredible beauty of the bay and the limestone karsts, we elected to stay a 2nd night, and as Rachel did so many times for us, she smoothly adjusted our itinerary flawlessly. We can't recommend this agency enough - it delivered the experience of a lifetime. We will want to return to Vietnam to see Sapa, DaNang and Hoi An and when we do, Asia Pioneer Travel and Rachel specifically will be our first stop to plan the trip.
We are a couple in our 60s and Vietnam has always been on our bucket list. Knowing very little about how, and where to travel, we researched many travel agencies to help us plan our trip of a lifetime. We settled on Asia Pioneer Travel. And more specifically, Rachel of Asia Pioneer.We provided Rachel with ideas as to where we would like to travel and she put together an unbelievable in-depth itinerary. Some of the regions we did want to see were unfortunately inundated with heavy rainfall. No Robles though. We contacted Rachel and she went to work (in record time I might add), and with our input, she provided great alternatives.In all, we changed our itinerary 3-4 times. The changes were mostly the result of talking with other travellers visiting areas that peaked our interest. For example, we asked Rachel to book us a two day (one night) cruise in Lan Ha Bay. Once on the cruise, we realized that two days were not nearly enough to take in the absolute beauty of the region. One quick message to Rachel via WhatsApp and within literally an hour, she was able to cancel some of our itinerary (hotels, drivers), and secured another night on the cruise ship.Rachel’s English speaking g and communication skills are impeccable. In addition, she would always be available at any ti e of the day via WhatsApp (phone or text).Meeting up with Rachel in Hanoi was the “icing on the cake”! She is truly genuine and it is very evident to see that she only wants the best for her clients. Each and every time we changed our itinerary, Rachel would provide an incredible and thorough updated schedule. Our tour also included private drivers to bring us to different venues and regions.In my honest opinion, we could not have experienced such a wonderful tour without the help of Rachel of Asia Pioneer. She did it all for us, from booking and canceling planes and hotels at our request, to site seeing, cruises, recommended dinners, etc. All very favourable, and surprisingly at very little cost.Thank you Rachel for making our dreams come true.We will return to Vietnam and Rachel will be our first point of contact once again.Til next time Vietnam.
I was blown away. From our initial conversation Elly Do has been a star. She has worked out my itinerary and it was so well balanced. Best part is I never worried about a thing. She constantly stayed in touch with me, checked up on me and the best part was on my 1st day I got to meet her. She really went out of her way to help me create a memorable holiday and I will forever be grateful to you Elly. Thank you from bottom of my heart. I would definitely make use of your service again. Helena Silver
Thanks Winston, for our amazingly planned 10 day Vietnam adventure. You were more than terrific and attentive to our every need. I felt like we were your only clients. From the beginning and planning our adventure, your constant updates, to our changes was great. YOU were on top of everything. YOU and Asia Pioneers delivered on all levels of our trip. The adventure we were looking for, riding buffalos, 4 varied ways of fishing, food making, motorbiking on the crowed Saigon and Hanoi, lantern making and of course the usual site seeing things, Winston YOU had everything covered. Last we were a bit nervous in the beginning with using Asia Pioneer Travel since we never heard of them and they being half away around the world, delivered on everything. As APT says they are not the cheapest and not the most expensive But what they needed to add was the BEST in planning, care and overall service. We love YOU Winston and Asia Pioneers Travel
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Established in 2009, Asia Pioneer Travel has become a leading travel company focusing on private tours to high-end customers in Asia. We listen carefully to our customers to craft a unique holiday filled with fun and exciting experiences, an adventure that they would talk about for years to come!
For 14 years, Asia Pioneer Travel has proudly created hundreds of tours and served more than 100,000 customers from around the globe. In 2013, we were honored to receive our first 1st Certificate of Excellence from Trip Advisor.
We have done our best to serve clients, always seeking new ways to make each holiday a one-of-a-kind journey, and have continued to receive the Certificates of Excellence for consecutive years. Asia Pioneer Travel has been awarded 15 certificates from reliable organizations in the tourism industry for our professional service and pioneering products.See more
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