From the start, Winston of Asia Pioneer Travel was very helpful, knowledgeable,patient and went above and beyond what he promised and what we expected. He designed the travel plan per our requirements, time and needs, Winston was always available through Whatsapp or was just a phone call away.
The trip started from Hanoi, which included a chauffeured car AND an English speaking guide. The hotels booked were elegant and exquisite with exceptional staff and service. The details to which APT paid attention to, when it came to selecting the hotels was awesome.
At the middle of the trip, Vietnam was hit by a Typhoon and overnight, Winston changed our travel plan to a different direction of the country and we did not miss anything. He paid attention to our safety, and replanned our trip on a short notice, away from the Typhoon.
The English speaking guide, Jackie was great, full of historical facts and was flexible, adjusting the day plans to our wants and needs. He always told us to tell him if we wanted to do something that he did not let us know in the beginning of the day so that he can adjust the day plan. That was very nice of him.
Winston did not just plan the trip but also came to the hotel to check on us and inquire about the trip, We ended up having a nice chat for a longer time than expected.
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Established in 2009, Asia Pioneer Travel has become a leading travel company focusing on private tours to high-end customers in Asia. We listen carefully to our customers to craft a unique holiday filled with fun and exciting experiences, an adventure that they would talk about for years to come!
For 14 years, Asia Pioneer Travel has proudly created hundreds of tours and served more than 100,000 customers from around the globe. In 2013, we were honored to receive our first 1st Certificate of Excellence from Trip Advisor.
We have done our best to serve clients, always seeking new ways to make each holiday a one-of-a-kind journey, and have continued to receive the Certificates of Excellence for consecutive years. Asia Pioneer Travel has been awarded 15 certificates from reliable organizations in the tourism industry for our professional service and pioneering products.See more