Update:Contacted BBB due to issues with customer service and lack of adequate response. BBB tried for 6 weeks to contact the company. They finally told me they had not been able to get a response from the company. They also stated they are not a government agency and have no authority but to negatively rate the company on their website which they now have. Shame on you ASJMREYE!!My recliner stopped working contacted asjmreye in December they initially seemed really concerned and wanted to fix the issue asked for several pics several angles. They spoke to their engineer. A piece was to be sent after 2 months of back and forth with my new broken recliner in the lay flat position. They said it will arrive in 4 weeks. Then they said after the Chinese new year then after presidents day then no response at all. Chair looks great but is entirely useless and after 4+ months I'm giving up that they will do anything at all. Some 5 year warranty. Buyer beware if the item breaks in anyway your done, don't expect anything from them. BBB is all you can hope for! Thanks Veronica!
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