I bought this chair because of impending shoulder surgery, needed hand held remote and lie flat capability. It came, and I managed to assemble it even with limited use of my arm. It didn't , however have a remote that worked the back and legrest functions, just pushbuttons. I wrote a review stating that, and the company responded immediately, sending the remote that works that. the chair is well made, nice leather and I'll be using it alot. Thanks for great customer service.
Claim your business profile now and gain access to all features and respond to customer reviews.