I gave ASJMEYE FIVE stars as I experienced helpful Staff with Asjmeye in answering questions I had, then also was impressed with the prompt delivery and quality of the Lift-Recliner I had ordered from you. It is already helpful and will be even more when I come home from the hospital next week after a reverse shoulder surgery. This FLAT Lift Recliner is a 'lifesaver'! :-)I would like to add a comment as I just have read some of the negative reviews about this lift recliner chair: I do NOT understand these negative reviews. Are they fake??? :-( I can only emphasize that this company responded immediately and efficiently, with all the info I needed, to my inquiries BEFORE my purchase. Delivery was prompt and the chair was unusually excellently protected in its box, came with explicit instructions and the 'furniture assembler' [did not know before that there is a profession like that :-)] I had hired locally for a total charge of $65.00 put the chair together in less than 20 minutes. All parts were there and we encountered no problem. I am glad to emphasize my FIVE STAR review. - Should something change, while now using this truly flat recliner, I will add another comment. Christa06/22/2023: Now, 1 month after my review above, I have to take 1 STAR away. Here are the reasons: On 6.12.23 I had my shoulder surgery and noticed the following flaws,1. The footrest does not lift enough to be horizontal with the otherwise truly FLAT position.2. When lying on the recliner for sleeping [with my arm in an immobilizer sling], my feet were hanging over the [for me being 5'.0" tall] footrest, making it uncomfortable for me to sleep; it probably had to do with my temporarily unusable operated arm and, thus, the inability to push myself higher on the recliner.3. Another problem for me proved to be the remote control. It has a too short 'line', thus is under tension when trying to lay it on the armrest to be available, e.g. to use it to change position from lying down to be lifted up. At one point when lying flat on the recliner, this remote control slipped over the armrest due to the tension of the too short 'connection line', and I was hold prisoner, not being able with the remote to lift myself up from the lying position. The remote was lying on the floor, unreachable for me being flat on my back. :-( That was quite dangerous having just been operated on my shoulder. - This definitely needs improvement by the company!! The remote has to be available all the time. 4. Otherwise I stay with my comment that this is a quality recliner und looks and feels beautiful. My comment under 3. is just a word of caution should you want to use this chair for sleeping in after surgery.Christa
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