First time ordering from this company. Had a positive overall experience! Got a bunch of items on black friday deals, all arrived fast, well packaged and well presented. The quality is great for the discounted price I paid. About on par with expectations. Very happy with how all the items look and feel in comparison to other similar jewellery I've bought from other stores in the past. Will be wearing these daily for a good long while! My only issue was that one of the earrings I bought was very slightly misshapen. Barely even noticeable. A minor inconvenience. But my disappointment led me to leave a 3 star review on that particular product. Shortly after my review I was contacted by customer services with an apology and an offer to either refund the earrings or send me a second pair. I chose to take a second pair. Within about 2 hours of me leaving my 3 star review I had been contacted, apologised to, offered a choice of solutions and then given an order confirmation of the replacement pair being processed. Never in all my years of ordering products and leaving reviews have I received such prompt and exemplary customer service. My issue was immediately rectified and I was made to feel valued. Absolutely splendid experience. Definitely recommend!
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We are Ask & Embla, home for all breeds of the alternative—We are a union of dark and light, masculine and feminine, immediate and eternal.
Our jewelry brings metals, gemstones and your energies into a chord. Just as Ask and Embla were born as a pair, we hope to bring the power of two to you🖤
