With 30 years as a property and casualty adjuster, I can confidently say this was my worst experience. I discovered that the insurance service isn't even owned by the associated organization but is managed by a third party using their name. I submitted a claim for my dog, which was denied on the grounds of incorrect filing. When I requested to cancel my policy, I was told to submit under a different coverage. After navigating through their requirements, my claim was denied again, and they refused to refund my policy upon cancellation. I strongly advise against using this service; it feels very untrustworthy. My previous experience with another provider was excellent, so I’m opting to cancel my policy today.
Claim your business profile now and gain access to all features and respond to customer reviews.
Founded in 1997, we’re one of the oldest pet insurance companies in the US. Over the past 20 years, we’ve covered more than 600,000 pets while processing more than 2.2 million claims through our insurance underwriters.
With our experience and strategic partnership with the ASPCA®, you can rely on us to provide reliable, affordable, and trustworthy coverage so your pets can live happier, healthier, longer lives.
The ASPCA® is not an insurer and is not engaged in the business of insurance. Through a licensing agreement, the ASPCA receives a royalty fee that is in exchange for use of the ASPCA’s marks and is not a charitable contribution. See more
