After previously submitting a claim for our dog that was settled quickly, we're now facing significant challenges in getting reimbursed for a relatively small claim regarding the removal of a large benign lump. The representative informed me that the insurance required a complete set of medical records related to the claim. These records were provided by our veterinarian at the time of treatment and also submitted by us twice. Yet, after six months, we have received no reimbursement. Unfortunately, I cannot recommend this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Founded in 1997, we’re one of the oldest pet insurance companies in the US. Over the past 20 years, we’ve covered more than 600,000 pets while processing more than 2.2 million claims through our insurance underwriters.
With our experience and strategic partnership with the ASPCA®, you can rely on us to provide reliable, affordable, and trustworthy coverage so your pets can live happier, healthier, longer lives.
The ASPCA® is not an insurer and is not engaged in the business of insurance. Through a licensing agreement, the ASPCA receives a royalty fee that is in exchange for use of the ASPCA’s marks and is not a charitable contribution. See more
