I strongly recommend steering clear of this service. They had no idea what the problem was with the drain and made no effort to investigate. The technician arrived late at around 10 PM with a young assistant who appeared underage. He spent less than five minutes examining the issue while chatting, mentioned that his drain jetting machine had broken during a previous job, and promised to return at 9 AM the next day but never showed up. There was no communication from them to inform customers of any updates. I attempted to call all morning the following day but found the line disconnected. Now, I'm being pursued for £145.80, which I refuse to pay for work that was never completed. This company seems primarily focused on collecting call-out fees.
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