They have gone downhill as a company. I was banking for years with Aspiration with great results and customer service. Today, 10/20/2025, I had two clearly fraudulent charges, both just over $500, out of state, and with weird names attached to the charges. I was told nothing could be done until they went out of pending status, and that I'd have to call back to dispute and open an investigation, and that if I wanted a new card faster than 7-10 days, I'd have to pay $34.95 and request that be reimbursed. I have an account with a local credit union where I'll now be putting all my money. I'm really sad, as I really liked being able to support a company that works to save the environment, but if they aren't protecting my investments and money, then it's not a win win situation.
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