The hardware delivers decent performance for the price, and my initial setup went smoothly. However, the main concern lies with customer support. When issues arose, getting assistance became a frustrating experience. Communication was slow, generic, and unhelpful, leaving me feeling overlooked. The support process seems more focused on delays than resolutions. While you might receive a reliable product, if something goes wrong, you're largely on your own. For dependable long-term support, considering other brands might be a wiser choice.
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ASRock Incorporation(HQ)
2F., No.37, Sec. 2, Jhongyang S. Rd.,
Beitou District, Taipei City 112, Taiwan
Email: info@asrock.com.tw
ASRock EUROPE B.V.
Bijsterhuizen 11-11,
6546 AR Nijmegen,
The Netherlands
Phone: +31-24-345-44-33
Fax: +31-24-345-44-38
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