I purchased a high-quality graphics card and chose this brand due to its positive reviews. Unfortunately, it developed a fault, and I reported it in February. Despite the advertised three-year warranty, I have been waiting for two months for resolution. My experience with after-sales service has not met expectations, leading to significant frustration. I was passed between customer support and the manufacturer without any clear answers. Since the end of February, I have been unable to use my desktop, significantly impacting my daily life. The prolonged wait for such a simple service is incomprehensible.
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ASRock Incorporation(HQ)
2F., No.37, Sec. 2, Jhongyang S. Rd.,
Beitou District, Taipei City 112, Taiwan
Email: info@asrock.com.tw
ASRock EUROPE B.V.
Bijsterhuizen 11-11,
6546 AR Nijmegen,
The Netherlands
Phone: +31-24-345-44-33
Fax: +31-24-345-44-38
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