As a user of a high-end graphics card, I noticed a significant temperature difference between core and hotspot, with the latter reaching 110°C under moderate load. My case has ample space, so that wasn't the issue. I reached out to support, who directed me to a technician. Following their advice, I initiated a return, and the customer service team was very helpful in processing it. I shipped it back within the 30-day window, and even though shipping took longer than expected, they accepted my return. They offered a replacement within two days, even during reduced holiday hours, efficiently handling my return in under a week.
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ASRock Incorporation(HQ)
2F., No.37, Sec. 2, Jhongyang S. Rd.,
Beitou District, Taipei City 112, Taiwan
Email: info@asrock.com.tw
ASRock EUROPE B.V.
Bijsterhuizen 11-11,
6546 AR Nijmegen,
The Netherlands
Phone: +31-24-345-44-33
Fax: +31-24-345-44-38
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