Avoid this company at all costs, what a hassle. I order vinyl from many online retailers and personal sellers, and I've never encountered such nonsense. I placed an order as a gift, and typically with other companies, you pay and it ships without issue. Two days later, I found in my junk email that they hadn't charged for postage, so they held my items for future orders over £75 for free shipping. They asked if I wanted to wait or pay an additional £4.99 for immediate shipping. I was shocked. I requested a refund, and they informed me of a £2.00 cancellation fee or a full refund via a gift voucher instead. Why would I? I wish I had read reviews before ordering.
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