Assexmarket frizzed my account with over 9000$ and stopped responding emails deactivated support opting in my profile and does not answer my calls.I am am even more convivence now that Assexmarket is a scam.My account was blocked on 21 Jul 2025 with over 9000$ in it (over 8000 in 3 different trading accounts, 91436, 115268, 116399 and over 600$ in my wallet). The initial capital in this account is way over 7500$.I received 3 email with 3 completely unrelated reasons for my account being blocked- Verification incomplete (though my propf of ID and proof of address had been verified and approved by their team before I funded my account)- Duplicate account (completely false since I only have 1 account with my information)- Trading with bots (I did not receive any warning and only used a bot on 1 of my 3 trading accounts)After several follow-ups by emails and calls, my account was finally unlocked on Monday 04 Aug 2025 however, when I logged in there was 0$ in all 3 of my trading accounts and just 50$ in my wallet. The option to contact support on my account was equally deactivated.After calling for several days at least 25 times a day, I finally spoke with one of your support agents and she asked me to send this email for follow-up and restitution of my funds (at least the initial capital in all accounts).Support latter stopped answering my calls for more than 3 weeks now on their support phone number :+2348169879031. I have tried to call on a daily bases at least 300 times.When I send a message on the online chat I get very contradictory vague responses (your funds are pending approval, the issue has been escalated to the appropriate department, issue will be resolved in the next 24 hours........This is one of the multiple ticket numbers I received, however when I track on the Assexmarket ticket tracking system, it says this ticket number does not exist. [## 2228 ##].Also, I am unable to withdraw the 50$ that was deposited in the wallet because the system prompts that i must first withdraw 13$ BTC, however when I try to 13.00 USD by BTC as requested by the prompt but it still does not go through (I have sent screenshots of this to support but no reaction at all).When I initiate a 13.00 USD by BTC as requested, I keep getting the same error message stating that I need to first withdraw 13 USD by BTC. I did report this issue to support on 20 Jul 2025I will be happy to share all account screenshots, account statements, email communications, call log records and whatever is required to have this injustice rectified and prevent others from falling a victim.After I posted my initial review, Assexmarket contacted my and requested my account details for verification and its been over a week not still no response to neither my emails, calls or review on this platform.I must mention that 4 other friends I referred also had their accounts frozen with all funds withheld by assexmarket for no just reason and no documentation presented.
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Assexmarkets is an established ECN forex broker serving both individual and corporate clients. We offer all of our customers a comprehensive range of trading options, ASSEXMARKETS technical support, and consulting services, with the goal of making the trading process efficient, hassle-free, and above all highly profitable for you. From new account registration to money withdrawal, we make superior customer service our top priority.See more
