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This is a FINAL LEGAL NOTICE regarding the unlawful actions taken against my trading account. I deposited USD 1,005 into my account. Without my consent or any legal reason, USD 400 was deducted, leaving me with only USD 605. Even though I had available funds, I was unable to submit a withdrawal request, and my account was blocked without explanation. I was later told my account had been unblocked, but when I tried to withdraw again, it was blocked once more. These actions represent unauthorized fund confiscation, deliberate withdrawal obstruction, abuse of broker authority, and violation of client fund protection principles. I formally demand within 72 HOURS: 1. Immediate and permanent unblocking of my account. 2. Full refund of the unlawfully deducted USD 400. 3. Immediate processing of my full withdrawal. 4. A written legal explanation for all actions taken. Non-compliance will lead to formal complaints to financial regulators, public exposure on review platforms, and legal action where applicable.
This serves as a FINAL LEGAL NOTICE concerning the unlawful and unethical actions taken against my trading account. I deposited USD 1,005 into my account. Without my consent, prior notice, or any legal justification, USD 400 was deducted illegally, leaving me with only USD 605. Despite having available funds, I was unable to submit a withdrawal request, and my account was blocked without any explanation. Although I was later informed that my account had been unblocked, it was blocked again when I attempted to withdraw. These actions indicate: Unauthorized fund confiscation, deliberate obstruction of withdrawals, abuse of broker authority, and violation of client fund protection principles. I formally demand within 72 HOURS: 1. Immediate and permanent unblocking of my account. 2. Full refund of the unlawfully deducted USD 400. 3. Immediate processing of my full withdrawal. 4. A written legal explanation for all actions taken. Non-compliance within the stated timeframe will result in: Formal complaints to international financial regulators, public exposure on financial review platforms and forums, and legal actions where applicable.
A withdrawal was processed on my account without my awareness. I only received a message stating 'withdrawal successful' without any prior prompt or 2FA code, and I did not receive any email regarding the withdrawal. This feels like a significant scam, and I regret not researching before engaging with this service.
Your response fails to address the main issues: 1. I did not authorize any withdrawal from my trading account. 2. My deposit was made from my bank account, and any withdrawal should return to that account, not an unknown 'session-based' account. 3. Your claim of an 'automatically executed' withdrawal raises questions about who created the session account, who approved the payout, and why I received no confirmation request. 4. Just because there was an IP login does not mean I initiated a withdrawal. Logging in does not authorize fund movement. 5. Your assertion that a user's password isn't needed for withdrawals is alarming, suggesting potential internal access to client funds, which is not permitted for regulated brokers. 6. I am currently awaiting feedback from relevant fraud and compliance teams and preparing a report for consumer protection agencies. Before I escalate further, please provide detailed information regarding the withdrawal process. Until then, your explanation does not absolve your platform of responsibility.
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Assexmarkets is an established ECN forex broker serving both individual and corporate clients. We offer all of our customers a comprehensive range of trading options, ASSEXMARKETS technical support, and consulting services, with the goal of making the trading process efficient, hassle-free, and above all highly profitable for you. From new account registration to money withdrawal, we make superior customer service our top priority.See more
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