I have a very frustrating experience with refunds. The policy holder (my mom who is in her 80s) had a dental emergency on 11/04/2025. I submitted paperwork on her behalf on 11/08/2025 and I haven’t received my refund as of 01/17/2025. I even question the company’s ethics. First they said they couldn’t refund because I had purchased the policy in a currency different than the US dollar but I found that out when I called a month and a half after I had submitted paperwork. They never told me anything. Then I gave them the bank account they needed and received an email that it should be processed within 7 business days. It’s been almost two weeks and I haven’t received the refund yet. Very frustrating even considering that the amount is not even large.
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Assist Card, miembro del grupo Starr Insurance, es una organización dedicada a brindar asistencia integral al viajero. Desde 1972 se ha expandido en los cinco continentes. Dispone de 74 oficinas de atención a viajeros interconectadas entre sí con tecnología de última generación, garantizando disponibilidad de atención ininterrumpida 24/7 y multilingüe. Posee una amplia red de prestadores alrededor del mundo y tiene la capacidad de brindar soluciones y respuesta inmediata en más de 190 países, resolviendo desde una simple consulta médica hasta las eventualidades más complejas como un traslado sanitario, localización de equipaje, reserva de vuelos, entre otros servicios. VIAJA MÁS TRANQUILO.See more
