My experience with refunds has been incredibly frustrating. The policy holder, my elderly mother, faced a dental emergency on 11/04/2025. I submitted the necessary paperwork on her behalf on 11/08/2025, yet as of 01/17/2025, I still have not received the refund. I have serious doubts about the company's ethics. Initially, they claimed they couldn't issue a refund because the policy was purchased in a currency other than US dollars, but I only learned this after following up a month and a half later. They failed to communicate this earlier. After providing them with the required bank account details, I received an email stating the refund would be processed within 7 business days. Almost two weeks have passed, and still no refund. This situation is very frustrating, especially considering the amount isn't even substantial.
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Assist Card, miembro del grupo Starr Insurance, es una organización dedicada a brindar asistencia integral al viajero. Desde 1972 se ha expandido en los cinco continentes. Dispone de 74 oficinas de atención a viajeros interconectadas entre sí con tecnología de última generación, garantizando disponibilidad de atención ininterrumpida 24/7 y multilingüe. Posee una amplia red de prestadores alrededor del mundo y tiene la capacidad de brindar soluciones y respuesta inmediata en más de 190 países, resolviendo desde una simple consulta médica hasta las eventualidades más complejas como un traslado sanitario, localización de equipaje, reserva de vuelos, entre otros servicios. VIAJA MÁS TRANQUILO.See more
