assistroofing.ie

This company is a complete scam

This company is a complete scam. Stay well away.In preparation for the arrival of my daughter in September 2024 I decided to get a small leak in my roof repaired and got in touch with Assist Roofing.They said they'd be right out to assess the problem and give me a quote. Naively I thought their quick response was a good thing but in hindsight anyone who is available to do a job that quickly probably isnt in very high demand.The owner's father came out to inspect the work the next day and stood in the driveway looking at the roof. He then asked me if I could lend a ladder to him so he could get up to have a closer look. I didnt so he stood on the wall instead. A roofer who doesnt bring a ladder for inspections, I should have heard the alarm bells.Next he said it would be a full day's work and cost €2,000. I said alright and he said he'd have a crew over in the next few days.A few days later, John and some lads arrived outside and went straight up onto my roof without letting me know or announcing their arrival. John sat in his van.Then John just walked straight into my house without knocking and started telling me the job would be €5000 if I wanted to do a proper job that would last 12 years. I said no thanks just fix the leak.The deal was that he would replace the battens and felt on half of the roof over our garage conversion.They "finished" the job and were gone within about an hour (not the full day that had been quoted for).A few weeks later my daughter had been born. She was home from the hospital for 5 days when there was a very heavy rain storm. Rain began pouring in through the ceiling like it never had before. Pouring down on top of the main fuse board of the house. Instead of fixing the small leak they had made it 100 times worse.My partner's brother, an electrician, had to come to the house in the middle of the night, turn off the electricity to the house and try to divert the water from the leak with plastic tarp. He then organised for us and our new born baby to go and stay in his friend's house until he was able to turn the electricity back on.I contacted John immediately, as it says on his website that they have 24 hour response. Big surprise, they dont and he said he wouldn't be able to get a crew to my house until Monday.He eventually arrived to "fix" the roof and he promised to do a proper job, replace the flashing and pay towards the repairs of the damage that he and his crew had caused. He did none of it.He sent his crew of lads, none of whom could speak a word of English, back up onto the roof and they poured concrete into the holes that they created.The total cost of repairs to the room after the rain storm was €2700. I asked John for €1800. He refused and mocked me to my parter, telling her that it was my fault because I was too cheap to pay for the full roof to be replaced in first place.John never refunded a penny to me and now a year on the roof is once again leaking badly just a few days before Christmas.I am absolutely raging over this and have been for the last year.I've no idea how a lad like this can sleep at night. As you will see from many other reviews, he has done the same to many other trusting people like myself who unwittingly handed over our hard earned money just for this serial scammer to rob.My dead Granny would know more about fixing roofs than this lad. Stay well clear.Karma will catch up on you John.If zero stars was an option that is what this shower would get.I have videos available of their handy work if anyone is interested.

Date of experience: Dec 21, 2025