I am totally embarrassed that I had to deal assurance wireless. After dealing with them for months. I got a phone for my dad. They couldn’t activate a Wi-Fi didn’t work and I bought the phone from them. I returned the phone but another phone spent $500 on a new phone back-and-forth back-and-forth with Insurance wireless, and finally when I get a SIM card to activate. They told me that the services been disconnected because the phone has not been activated. Every agent that I spoke to never put notes on the account. I was just on the phone with them today, November 5 at 3 o’clock in the afternoon. The lady put me on home. Never came back. Some supervisor came on the phone and then he disconnected my call, so I really got to talk to no one. The point of it all is that my dad does not have a phone. He’s 91 years old and he’s in a nursing home. I have never dealt with a company that is so I’m reliable and so unprofessional and so kind. They keep telling you will help. You will help. You will help you, but nobody’s helping. I will never recommend this Company to anyone. I feel like this people have violated my Personal. Integrity and I’m sorry that my sister originally started the business with them when she originally got the phone from my dad. And because my sister, then I want to deal with my dad anymore. I have to take over the phone problem And so I have, but this Company has not helped with anything anyway, if you’re looking to activate a free phone for your dad or your mom, who is still in a nursing home. Please don’t have to wait through Insurance wireless. Their services is totally not good with that being said, let me take a deep breath because I need to move on.
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Virgin Mobile USA is a no-contract mobile provider on the nationwide Sprint network.