Lack of communication, being told different things from different people. Logged a claim on Thursday 11th of December online, called them on the Friday to chase things up as I’ve not received an email to say that have received my claim. I was then sent an email to send proof of purchase and usage which I have, I was told it would take 1 working day and seeing as they work over the weekend they class them as working days. I’ve been told my numerous other people over the phone all different time scales. 3 people said I would hear back today but nothing, spoke to someone today and they told me it could be Thursday by the time anyone gets it touch with me. Absolute shambles. Claim ID is 55173224. Hoping this review will help other people out.
Claim your business profile now and gain access to all features and respond to customer reviews.
.
