You can refer to my previous review... However, I filed a claim in September after my phone sustained water damage and sent it for repair. The initial service was handled quickly, and the phone was returned in working condition. Unfortunately, in November, the screen malfunctioned. I reached out to the support team again, and to their credit, they repaired it within a week after it was sent back. Regrettably, the screen failed again shortly after. This time, it displayed random colors instead of a black screen, and when I attempted to mirror the screen via cable, the output was entirely black. Whether this was a cable issue or something more serious, it was clear that something was amiss. Feeling understandably frustrated, I called again. The support team was fantastic and promptly arranged for a doorstep exchange. Within a week, I received a brand new device today (slightly disappointing color change to Titanium Grey :), but I’ll manage).
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