Do NOT Trust Vodafone / Assurant Insurance
I strongly do not recommend Vodafone or Assurant insurance. My phone was stolen, I followed all proper procedures—including locking my car with the key fob—and was honest about the situation, yet my claim was denied.
It seems their policies are designed so that the only way to get a replacement device is to lie or be dishonest. They call it a “policy,” but in reality, they don’t want to help honest customers.
The whole process was stressful, especially while caring for my elderly mother, who has Alzheimer’s and is blind. Vodafone and Assurant need to change their approach—this is not fair or reasonable treatment for honest customers.
Be careful and think twice before trusting this insurance.
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