Initially, the valuation went smoothly, and I reached out before the deadline expressing my desire to keep the phone and requested a reversal. I hadn't been charged yet. Three weeks after the deadline, I still hadn't been charged, but the online status remained pending. I contacted them again, assuming they had accepted my reversal. Instead of responding, they took my follow-up as a reminder to charge me, and then informed me it was too late. Very disappointing experience!
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