Today I reported that the main entry door to our development wasn't opening with the fob provided to residents. I was told this was a critical emergency, yet nine hours later, it remains unresolved, leaving care providers unable to gain access. The company has a duty of care for its residents, which is being consistently ignored due to their incompetence and lack of concern.
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We are a developer of new homes and a housing association. We build homes for open market sale and shared ownership.