asteronline.com

1.1
1.1 Based on 41 reviews

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Stefan Scott
Very poor online service.App saying something and call center says something and you get email telli

It used to be good last years I used to order my supplements and skincare and I was a regular customer and recent experiences was not good at all. Even the call center is just so careless when responding. Recent experience was I ordered a hand cream and a conditioner and already paid online and said 60min delivery and I was waiting (I knew their 60min is scam but used to get the goods within the day in earlier) but this time the order never received and the system was still mentioning I will receive my goods on time. Then I called the call centre and they told order will receive next day and when I waited next day I am getting an email telling one product is not available and my partial refund will receive within a week and still I don’t receive any update regarding my other half of the order or even a call from them just to confirm or inform me about the update. How can I trust this service hereafter I will never order even the price is cheaper, now this is becoming a cheating app.And also their Jeebly operations always my orders are going to Al Ain and again take days to get in to Abu Dhabi which is surprising when I have mentioned my address clearly.

1
Date of experience: Feb 15, 2025

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