astound.com

1.3
1.3 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Zelda Reed
Unreliable service and unexpected charges

The internet service has been incredibly unreliable, frequently disconnecting for hours. A technician visited but couldn’t find any issues. The next day, I had to call again due to the ongoing outages, and this time I was charged $80 for the technician. The service worked for a few months but then reverted to the same pattern of disconnects. I canceled the service on the 2nd of the month but was still charged for the entire month until the billing cycle ended. The following day, I received a bill for $635, including $515 for equipment and $120 for another month's service. I cannot recommend this service for internet access.

1
Date of experience: Nov 02, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More