astound.com

1.3
1.3 Based on 21 reviews

...

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survivals198881
Frustratingly inconsistent service

I have experienced intermittent service for about two months, with outages occurring around eight times. Most of the time, the service returns after several power cycles. When I call for support, it often takes days for a technician to arrive. They've been out twice; I even canceled a service call when the issue seemed resolved, but now I need them to come out again. This situation is becoming quite tiring, and the customer service has been very disappointing. I wish I could give them less than one star.

1
Date of experience: Dec 07, 2025

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