Highly disappointed with the PeeCrue and very sad I fell for false advertisement. 24/7 support is a lie. There is no phone number and when you do email them a response email says 24+ hours for a response time. Today I received a message saying 3-7 day response time due to high volume of help right now. I really wanted it to work, begged for a new one because my daughter loves it until it gave false alarms constantly starting day 5 and no one could tell me why or how to fix it. I sent in video proof and 13 days later still no response. Finally I requested a refund and they said fine if I pay shipping back to China then they will refund me. Very disappointed. Not worth the 1 month delivery time or the poor customer service, let alone the poor product.
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