Review Time
Ordered a mini700w solar game camera. It came with an instruction manual that I had to use a microscope to read. No batteries supplied but micro SD card was. I ordered the special battery and downloaded the app using their QR code. The SD card they provided was bad. I used one of my own and the set up began to work properly. But it would not connect to WiFi. Not even close. Several emails back and forth and they said they had to forward my complaint to management for review. That was three days ago. Now? Crickets!
There's $160 I'll never see again. I had no idea it was coming from China until it took forever to arrive.
AVOID THIS COMPANY!!!
Highly disappointed with the PeeCrue and very sad I fell for false advertisement. 24/7 support is a lie. There is no phone number and when you do email them a response email says 24+ hours for a response time. Today I received a message saying 3-7 day response time due to high volume of help right now. I really wanted it to work, begged for a new one because my daughter loves it until it gave false alarms constantly starting day 5 and no one could tell me why or how to fix it. I sent in video proof and 13 days later still no response. Finally I requested a refund and they said fine if I pay shipping back to China then they will refund me. Very disappointed. Not worth the 1 month delivery time or the poor customer service, let alone the poor product.
Highly disappointed with the PeeCrue and very sad I fell for false advertisement. 24/7 support is a lie. There is no phone number and when you do email them a response email says 24+ hours for a response time. Today I received a message saying 3-7 day response time due to high volume of help right now. I really wanted it to work, begged for a new one because my daughter loves it until it gave false alarms constantly starting day 5 and no one could tell me why or how to fix it. I sent in video proof and 13 days later still no response. Finally I requested a refund and they said fine if I pay shipping back to China then they will refund me. Very disappointed. Not worth the 1 month delivery time or the poor customer service, let alone the poor product.
I ordered a Cupa Meow water fountain from Astra Save on October 31st. The order included shipping insurance. On November 13th I received an email stating that my order was delivered at 11:33 am. I was home and nothing was delivered. I contacted Astrasave customer support. It has 2 months and I still have not gotten my money back. This is a scam.
I ordered an $80 item from this company. I wish I had read the reviews before I ordered. This company has NO presence in the USA except on the internet selling things that are in China. DO NOT DO BUSINESS WITH THIS COMPANY. They claim you can track their shipping. Not true unless you’re willing to download apps you don’t want and which are of questionable authentication. Their contact information is all in China. Too bad the internet doesn’t require companies sell things to disclose their location and contact information prominently on their website. I will not loose my money since I will have my credit card company refund me.
I purchased 3 trail cams ad did not say they came from China, took almost a month to get product, Their ad said WiFi and solar powered however units came with no battery. They are the size of a credit card ad did not specify mini size. Tried for a full week to return now company no longer answers. No US presence STAY AWAY from this company. I would give negative star rating if I could
AstraSave , the company with Hong Kong address , have wronged me so I need to tell the world....Spent 127 English pounds on 3 Bodywarmers , but the quality was poor....they should of sent 3 power banks , which heat the bodywarmers up but they never turned up ....I emailed several times and at first I thought they were sorting it out. They mentioned a partial refund to cover the missing power banks and I said this was agreeable ....then I heard nothing ...I wrote and wrote but they ghosted me , be aware of this company ....
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