Dreadful customer service. Their website states they offer a full refund of their item is unworn and not damaged. I emailed the next day asking for a refund and how I can send this item back. They offered every single alternative and 30% refund and to keep the watch strap only which is unfair and not what I wanted as it did not fit my wrist and appears to be cheaply made compared to what I paid for it. It was only when I stated I would go through my bank they said they’d offer payment. This company is a company I’d avoid at all costs.
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