astrastraps.com

4.2
4.2 Based on 41 reviews

...

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G-MA
DO NOT BUY, DO NOT BUY X 10 - FROM ASTRA STRAPS Now looking at the most recent reviews, I'd wish I'

DO NOT BUY, DO NOT BUY X 10 - FROM ASTRA STRAPS

Now looking at the most recent reviews, I'd wish I'd given this company a very wide birth, never again. Please don't make the same mistake.

Received the item, but didn't like it. The buckle was too bulky and rubbed my wrist so wanted to return it. Like another reviewer said, I've had countless messages back and forth trying to not let me send the band back (you got to ask yourself why!).

First email offering pay us £10 more and will send another band of your choice (and keep original), I said no I want to return the item for a refund. Then got a further message 30% refund, said no to that, then 50%, I said no thanks. I then said okay give me 70% and it's a deal otherwise give me your return address (which again seem to reluctantly to give for some reason) now I've not had a reply (Sherwin was the contact at the company).

Looking at all these reviews leads me to think these guys are to be avoided at all costs. They DO NOT honour their return policy although they preach how amazing it is if there's ever a problem. Family business, celebrity recommend, blah, blah yeah right. DO NOT BUY.

I will be contacting my bank, like another reviewer did to see what they can do. Probably nothing, but hey.

1
Date of experience: Mar 03, 2026

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