I bought a Skywatcher AZ GtiX mount for about €600 in may/2023.The mount is now defect, and I reach out to Astroart Store, trying to get help with an RMA to Skywatcher. There should still be two month of warrenty left.After my first mail describing my problems they answered after 3-4 days, suggesting some solutions I already wrote that I have tried. I answered back that all this was tried several times, and I requested an RMA.Update 01/04/2025, they have accepted that I RMA the mount and send it to them. We will see.
Claim your business profile now and gain access to all features and respond to customer reviews.
