astroshop.eu

3
3 Based on 20 reviews

Astroshop.eu is a leading specialty retailer for telescopes, acces- sories, and just everything for hobby astronomy....

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Blair Patterson
Frustrating Experience with Faulty Product

I purchased a 2600mc pro from a retailer, and it has been experiencing random disconnects and exposure failures. Other users on a forum have noted similar issues, indicating it's a fault with the camera. I've attempted various fixes on my own, incurring extra costs for cables and different power supplies. However, the retailer blames the cables and the system, despite my clear demonstration that the problem lies with the camera, as another model works fine with the same setup. I've also tested different cables and powered the camera separately. The support team provides generic responses and appears to deny warranty or exchange for paying customers. This situation is incredibly frustrating, and I feel cheated, as I am now stuck with a faulty product worth 1600EUR!

1
Date of experience: Dec 30, 2025

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Business Details

  • Astroshop.eu is a leading specialty retailer for telescopes, acces- sories, and just everything for hobby astronomy.

  • language https://www.astroshop.eu

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