We had a very disappointing experience with the service. They wasted over two months of our time without resolving a critical email and domain issue. From the start, we indicated that our business emails were not reaching Gmail and other professional email services. Initially, their team assigned a blacklisted IP, then later promised a 'new clean IP', but the problem was never resolved. Despite numerous follow-ups, testing evidence, and explanations of the business impact, the situation remained unchanged. One representative made several promises that the issue would be fixed, but none were kept. Eventually, he ceased all communication. Due to their shortcomings, our business faced losses, communication with suppliers and brands was interrupted, and we even received negative public reviews because of missed emails. We paid for both domain and hosting but received no usable service. To date, no refund has been issued. We were ultimately forced to switch to another service just to keep our business operational. This company provides inexpensive service but lacks proper infrastructure, support, and accountability. If you run a serious business and value email reliability and professional assistance, I recommend steering clear of this service. We have full documentation and proof of everything mentioned above.
Claim your business profile now and gain access to all features and respond to customer reviews.
