Review Time
Never heard of this company until a £289 charge got declined from my bank. Called my bank straight away and they cancelled my card and blocked the company from taking any money. They still keep trying every few days. Total scam!!
had an issue logging in recently and the customer service team at Async was fantastic. They responded quickly, walked me through the fix, and made the whole experience smooth and stress-free. That kind of support makes a huge difference.
As a newer podcaster, I can’t say enough about how easy their platform is to use. The interface is intuitive, editing is simple, and I’m able to produce high-quality audio without feeling overwhelmed. It’s helped me make my podcast, Lead with Impact, sound polished and professional from the very beginning.
Great service, great platform — highly recommend for anyone getting started in podcasting or looking for an easier way to create great audio.
Thank you Lisa for getting back to me so quickly and your kind tone, we need more of that in today’s world.
If you are trying to use the 7 day trial and toggle to the monthly you will be charged $39.99 for nothing as the products AI does not work at all - just creates garbled garbage - not at all as advertised
1. Business ethics needs to be improved.2. They have suddenly stopped AI clips feature for PRO subscribers and asking to upgrade the account.3. Support is almost nil. Maybe it is available for a particular country. No one is available for global customers. So, it is not a global product. Email response is un-satisfactory. 4. You lose time and interest if you are stuck with some feature or met with a bug.
I don't make podcasts, so why am I giving Podcastle a five star review? Simply put the AI voice enhancement is the best I've found. I'm a commercial videographer and often the hardest thing about video is audio. Shooting interviews in challenging environments like airpots and factories is easy now I know that Podcastle can give me a beautiful studio sound, no matter how bad the recording is.
I've been a podcastle.ai podcaster and client now for almost 2 years. The team at podcastle.ai continues to invest in developing new tools and capabilities that are cutting-edge and time savers! At 85 podcast episodes in and more than 500 clips and posts created podcastle.ai has become my focused tool of choice.
DO NOT buy or add any payment method to your use of their trial. This is the typical shitty tactic companies like this use to get the trial to quietly convert into a paid subscription and then pretend it’s “normal” when you get charged. Their own policies make it pretty clear how this goes: trials roll into paid plans, and once a charge is processed, they hide behind “no refunds or no prorated refunds,” with the usual “you should’ve canceled before renewal” line.When I asked for a refund, they didn’t even address the refund request, just sent a scripted explanation about billing cycles (13th of one month to the next month on the 12th, new cycle starts on the 13th) like that magically answers anything. If you’re thinking of using Podcastle, assume you won’t see your money again once they charge you.Do not use this service even to try.
I have been using Podcastle for editing for a couple of years and have no complaints. I have recently started using the recording studio as well and most of the time it works well but there have been times it has lost connection and that can be frustrating. But overall happy with the customer service I received in the times I have needed it.
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