We were in the process of securing a new mortgage and were told that an insurance binder was a legal requirement. However, they proceeded with the mortgage without proof of this insurance binder! After losing our home, we discovered this. Legal action is underway, but I want to warn others to prevent them from facing similar stress. The lack of professionalism and accountability is alarming.
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Alberta Treasury Branches, doing business as ATB Financial, is a financial institution and Crown corporation owned by the Province of Alberta.
