Review Time
I was worried about a deposit I made with bitcoin as it was not showing up in my wallet. I asked customer support and they reassured me it was okay and gave me reasonable explanations. I was very happy and my problem has been fixed!
Very fast responses from team but 0 effectiveness in resolving issue. I sent funds to an old athens address not knowing a new address is generated with each deposit. They assured me my funds were not lost and that they just has to manually put them in the correct wallet. I srill do not have my funds. Very good communication. Very poor time management and resolution effectiveness.
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