athome.medline.com

1.2
1.2 Based on 15 reviews

...

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Koala
Bad Customer Service

No STARS! But this makes you give a star!Customer Service is really bad! Hard to find a number or valid email address to reach a representation for assistance, help and/or resolutions! My order did not deliver due to the name in the address being cut off! O, the Customer was blamed for that when I literally entered the full address! And no one will contact me about a refund! I just have to wait to see the credit! No phone call, no email, nothing to keep me updated on next steps or that the credit has been issued.Horrible! Anytime information is missing, there should be an error message to appear to indicate something is missing like most sites have! That's how I know it could not have been my mistake!

1
Date of experience: Feb 05, 2026

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