Most reviewers were let down by their experience overall. Consumers express significant dissatisfaction with various facets of the business, particularly concerning the delivery service. People report issues such as delays, parcels being stuck for extended periods, and a lack of proactive communication. Consumers also report broken or spoiled items upon arrival. The service and contact with the company are other points of concern, with reviewers citing unresponsiveness and unhelpful customer support. Many reviewers report a general lack of professionalism and transparency.
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